security, castle, sure

You can visit our website without telling us who you are or revealing any information about yourself. However, if you do give us any personal information about yourself or others, we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online, it will only be in response to you actively applying for or using one of our online products or services. We may use personal information you provide for the purpose of providing more relevant content to you.


A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

This website uses persistent cookies.

If you want to restrict or block cookies on our site, you can do this through your browser settings. The ‘help’ function within your browser should tell you how, or you can find out by visiting, or search the internet for other independent information on how to delete cookies. You can set your browser to delete all past cookies and to disallow third-party cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit Alternatively, you can search the internet for other independent information on cookies.


If you delete cookies relating to this website, we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

We use cookies (and other similar technologies) to:

·         Provide products and services that you request and to provide a secure online environment

·         Give you a better online experience and track website performance

·         Help us make our website more relevant to you

Cookies that are essential for us to provide a product or
service you have requested and to provide a secure online environment. Without
these cookies, we are unable to provide some products or services that you
might request. Other ‘essential’ cookies keep our website secure. Even if you say
no to cookies on this website, we will continue to use these essential cookies.

Essential cookies are used to:

·         Service applications

·         Maintain online security and protect against online fraud

·         Record your preference regarding our use of cookies on your device


You will still be able to use most of our online services, but some might not work as you expect if you do not allow us to store and access cookies on your device.

These cookies make our online services easier to use and help us to understand how people use our websites.

Amongst other things they will:

  • Make login faster by remembering you between visits on your personal devices
  • Remember relevant information as you browse from page to page to save you re-entering the same information repeatedly


We use this type of cookie to understand and analyse how visitors use our online services and to look for ways to improve them. For example, a cookie might tell us that
lots of people give up on an application process at a particular step – so we can try to make that step easier to complete.

The analytics cookies we use include : 

Google Analytics to improve our websites and services. This service and the cookies help us understand the popularity of our content and make better consumer experiences


As well as the cookies we use on our website, we use cookies and similar technologies in emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it.

Cookies may also be set if you click on a link within the email.

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